top of page

Shipping Policy

Shipping Policy

How long does it take to get my jewelry?

For in-stock items, they will be processed and dispatched within a week.

All orders are shipped from Hong Kong. Domestic orders will be delivered by SF Express. For International Orders, please WhatsApp us at +852 97399889 to check if delivery is available to your location.

Estimated Shipping Time

Hong Kong: 2-3 business days

For custom orders, as each piece is handcrafted exclusively for you, please allow 3–4 weeks depending on design complexity.

Please note that occasional delays may occur during peak seasons and holidays.

International Delivery

Shipping Method

All international orders are shipped via DHL.

Shipping Fees

Shipping fees shown at checkout do not include duties and taxes. Duties and taxes vary by destination country and are the responsibility of the recipient, as assessed by your local customs office.

Delivery Timeframe

Occasional delays may occur during peak seasons and holidays.

Returns and Exchanges

International orders are not eligible for returns or exchanges. We recommend you carefully review product details and specifications before placing your order.

Shipping Availability

At Zee Jewelryology Co, we ship to most countries worldwide. If you experience issues checking out in your country, please contact us at zeejewelryology@outlook.com, and our customer support team will assist you.

Additional Information

For country-specific details about customs regulations, duties, and taxes, we advise contacting your local customs office for the most accurate and up-to-date information.

bottom of page